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AI Decision Making: Can We Make Decisions With ChatGPT?

Updated: Dec 22, 2023


Man is asking AI for advice to make decisions

Artificial Intelligence (AI) has made quite a splash in the digital world, and its influence is only growing. One area where AI is making its mark is in decision-making. But how reliable is it? Should we entrust our decisions to an AI system? In this in-depth analysis, we delve into why AI can be a handy tool for making decisions, the suitable scenarios for AI-based decision-making, and the cautionary notes to keep in mind when using AI to guide our choices.



AI for Decision Making: A Viable Option?


AI systems like ChatGPT can be a treasure trove of information, offering insights on a plethora of subjects. This vast database can aid us in making well-informed decisions. However, we need to bear in mind that the latest update for these databases was in September 2021.


1. Advice From Multiple Different Perspectives Without Emotional Influence


When we make decisions and seek advice from friends or family members, their input can be influenced by emotions and ego, coming from a selective perspective. This emotional influence could potentially lead to making the wrong decision. However, ChatGPT can provide advice from various perspectives and offer insights into a problem or situation without personal biases or emotional influences. This can be especially valuable for impartial decision-making, as it helps us consider multiple angles before conclusion.


2. Scenario Analysis


By describing different scenarios to ChatGPT, we can request an analysis of potential outcomes. This can help us anticipate consequences and make risk-informed decisions.


3. Saving Time


ChatGPT operates around the clock and responds rapidly, thereby saving us valuable time. They are available for advice even when everyone else is unavailable.



Downside in AI-Based Decision Making


While ChatGPT is like a panacea for decision-making woes, it's not without drawbacks. Here are a few potential pitfalls to be aware of:


1. Accuracy Concerns


Although ChatGPT has a wealth of information, they are not always accurate. We need to know that the information ChatGPT provides might be wrong. Therefore, we need to verify the information independently before making decisions based on it.


2. Accountability


AI is intelligent, but it's not infallible. If a decision made based on AI advice goes awry, who takes responsibility? Remember, the ultimate responsibility for all decisions lies with us, whether we make them independently or with AI's guidance.


3. Not Suitable for All Decisions


Certain decision-making scenarios can be complex, requiring transparency and accountability. In these cases, using AI for advice might not be the best option.



AI for Everyday Decisions: Examples of Seeking Ideas from AI


While there are potential pitfalls in using AI for decision-making, there are also several everyday scenarios where AI can prove to be a valuable advisor. These are the examples:


1. Choosing a Book


I often ask ChatGPT for advice to make this decision, especially when I have multiple books I want to read. I ask ChatGPT which book I should read first, specifying what I want to learn and mentioning the books I've already read. ChatGPT provides recommendations based on data, which often leads to the best choice. Personally seeking advice from AI in this kind of context proves to be a great solution.


2. Shopping Dilemmas


If you're struggling to decide between two clothing items and can afford only one, tell ChatGPT about the price, design, color, and your existing wardrobe. It can help you make an efficient choice.


3. Copywriting


If you have several good copywriting ideas for your e-commerce website, simply ask ChatGPT which one might be more attention-grabbing.



4. Career and Education Choices


If you're uncertain about your career path or education, Tell your situation, experience, and thoughts to ChatGPT. While it can provide advice, remember that the final decision is always yours. I also have written an article on '2 ways to make the right decision from multiple options.


5. Choosing a Gym


If you are faced with a choice between two gyms, one conveniently located but doesn't meet your expectations and another that's farther and more expensive but offers the quality you seek, you may want to prioritize your time while still aiming for the best exercise environment. In such cases, you can turn to ChatGPT for advice. While it may not provide a clear answer but can certainly offer valuable ideas and insights.



Conclusion: AI Decision Making – An Aid, Not a Substitute


We can make decisions with AI like ChatGPT. AI can be a powerful tool in decision-making, but it's not without its limitations. It's crucial to remember that while AI can guide us, the ultimate responsibility for our decisions lies with us. AI-based decision-making is best suited for smaller, everyday decisions that don't carry significant consequences. It's advisable to view AI decision-making as a source of advice and ideas rather than a definitive authority. After all, while AI can provide data and analysis, it's our human judgment that brings wisdom to our choices.

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